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FAQ's


TOP QUESTIONS

There are many variations of support for a Bellabed. If you intend to use a platform bed, then the mattress can go directly on the platform without the need of a foundation. If using a metal frame, the mattress would need to be placed on a foundation/box spring, then place on the metal frame. A metal frame should have 5 legs touching the ground to give proper support and a center slat to help support the middle of the bed for mattress sizes QUEEN, KING, AND CAL KING. If placing a mattress set on a wooden frame/bed, there should be wooden cross slats with a minimum of 5 slats for support.

We currently accept payment via Visa, MasterCard, Discover, and American Express.

Yes, the Bellabed mattress is compatible with an adjustable base or power base.

A king size mattress measures 76 inches wide by 80 inches long. A California King measures 72 inches wide by 84 inches long.

18.5"x18.5"x41"

The soft comfort side is recommended for side and back sleepers. The firm comfort side is recommended for back and stomach sleepers.


The Mattress

Size Dimensions Weight
Twin 39" x 75" x 11" 60 lbs
Twin Long 39" x 80" x 11" 65 lbs
Full / Double 54" x 75" x 11" 74 lbs
Queen 60" x 80" x 11" 90 lbs
King 76" x 80" x 11" 120 lbs
California King 72" x 84" x 11" 120 lbs

The Bellabed Mattress is designed and intended as a permanent mattress. Once the mattress is out of the box, it will not recompress back into the box or roll up like an air mattress.

No, it is just a mattress only.

Refer to size chart. Finished dimensions may alter slightly as a mattress is a soft good using soft materials

The federal government requires all mattresses sold within the United States to have 16CFR 1632 & 1633 certifications. Our Foam and Memory Foam is CertipurUS- Certification for PU and Latex is OEKO Tex Standard - 100 Class 1 certified.

It is recommended for ultimate comfort and length of use of your Bellabed that you cover your mattress with a quality mattress protector and set of sheets. The mattress protector will help protect your mattress from staining, soiling, dust mites, etc. A nice set of sheets will help enhance your comfort and overall sleep experience.

The Bellabed Mattress is 11" thick.

The compressed mattress will mostly expand within 2-5 hours and fully expand within 24-48 hours. Any wrinkles will soon disappear.


Returns

To return your mattress, we work together to donate it to a local charity or non-profit. Once your Bellabed mattress is donated, email us a copy of your donation receipt scanned or photographed copy will work and we'll begin processing your refund in full immediately.

Once we have received a copy of your donation receipt, it will take 3-5 business days to process the refund. If the refund doesn't appear in your bank account in 5-7 business days, contact your bank or financial institution for further information.

You don't need to keep the box or packaging. Instead of shipping the mattress back to us, we work together to donate it to a local charity or non-profit.


Payment & Delivery

Depending on your location, the Bellabed Mattress generally arrives within five to seven business days.

The Bellabed Mattress does not fit in a standard P.O. Box.

No need to keep the box. Kindly discard the box with your recycling.

Manufacturing facility in MS

Currently we ship within the continental United States.